Approvals getting skipped on change recordsIssue Having issues on random Change Records in the approval workflow - few approvals are getting skipped.CauseThe workflow activity responsible for generating CAB approvals uses the 'Normal Change Policy', which includes 5 Decisions. One of these Decisions generates approval for the CAB group members, and it has specific conditions that need to be met. For instance, the approval for CAB will only be triggered if the value of ChangeRequest.Risk is High or Moderate. However, upon reviewing the reference record, found that the Risk value is Low, which means the conditions are not met, and the CAB approval is not generated for this change record.ResolutionReview the decisions created on the Normal Change Policy and update them as per your business requirement.Related LinksKB0863648-Approvals are skipped for the change approval policy activity