Bug in OOB Script (Schedule Job : Auto Close Case) - HRSD - Known Error

Bug in OOB Script (Schedule Job : Auto Close Case) - HRSD Description Issue Definition: Bug in OOB Script (Schedule Job: Auto Close Case) - HRSD grContext.query(); is not being used, after adding queries.

Observed in: Orlando Patch 4, Orlando Patch 7

Steps to Reproduce

Steps to Reproduce: 1. On any OOB instance, open the below OOB scheduled script: /sysauto_script.do?sys_id=8d5f5dfb53032300c128ddeeff7b12bd&sysparm_record_target=sysauto&sysparm_record_row=1&sysparm_record_rows=6&sysparm_record_list=nameCONTAINScase%5EORDERBYname

2. In the script block, after line 56 : "grContext.query();" is missing

Workaround 1. Make changes to the auto close case: ( the scheduled job with sys_id - 8d5f5dfb53032300c128ddeeff7b12bd) in line number 53 - 56

if(grCase.hr_service.le_type) { if(new sn_hr_core.hr_CaseUtils()._getActivitySetContextCases(caseId)) return; }

2. Make changes to the script include hr_CaseUtils (with sys_id 24c782869f202200d9011977677fcf89) as this : add a method -

_getActivitySetContextCases: function(caseId){ var grContext = new GlideRecord('sn_hr_le_activity_set_context'); grContext.addQuery('hr_case',caseId); grContext.addQuery('state','awaiting_trigger'); grContext.query(); return grContext.hasNext(); }, 3. Run the following background script:

new sn_hr_core.hr_CaseUtils()._getActivitySetContextCases('123'); This should generate an RCA. Make sure there are two RCAs - one for the script include, and one for the scheduled script.