Unable to hide or customize OOB widget on Major Incident WorkbenchIssue An Out of Box widget that is visible on the read-only protected Major Incident workbench cannot technically be modified or removed. The following resources explain how this is intended by design. Major incident workbench UI elements Customizing the Major Incident Workbench This requirement can be added to the Idea Portal, or it can be voted on (if it is already submitted). Our development teams will review and prioritize future releases based on feasibility and priority. For more information on Idea Management for Customer Enhancement Requests, see "Idea Management for Customer Enhancement Requests".