Agent Workspace chats coming in as interactions are reopening after client ends chatIssue When an agent modifies the Opened for field from Guest user to another user before close, the interactions re-appear again in the queue in closed state.CauseThe issue is because the guest user record being inactive in the instance. When an interaction is being closed from the agent end, internally we check if the 'assigned to' user is a Valid user and when it is being closed from the end-user/client side, we check for Opened for and created by users. When a guest user creates a chat and the agent does not change the opened for the field, chat closes normally since created by = opened for and hence we do not validate the user. When a guest user creates a chat and the agent changes the 'opened for' field, we validate both the users. ResolutionTo resolve the issue, please make sure the guest user is active.