A Bar is missing in the Bar Chart


Description

The report is showing empty for one bar in the bar chart.


Release or Environment

All the releases

Cause

The records created by the web services are not having the correct value.

Resolution

The values few records are in blue and that is the indication that those are invalid values. The fields which are of Choice type will have this problem. Especially when the records are generated and updated into the tables by the web services triggers this problem.

If you open the record and click on the choice list you will see that the entry is listed twice and the bottom one is ticked.

The report is not able to pick up the records due to the redundant values

To correct the entries, open each record separately pick the first entry from the choice list and save the change. 

To fix the issue permanently, Inform the customer to work with the web service team.