Virtual Agent is showing 'I am having technical issues and will not be able to continue this connection'Issue When a user tries to initiate Virtual Agent, 'I am having technical issues and will not be able to continue this connection' error message is shownReleaseAllCause The issue is because the virtual agent configuration has not been set up correctly. Under Virtual Agent>>General Settings, the settings should be configured to trigger a topic.ResolutionTo resolve the issue, navigate to Virtual Agent>>General Settings and fill in the mandatory topics as per the screenshot attached.