Can't find Resource Termination Handler job


Description

Can't find Resource Termination Handler job per update resource capacity documentation:
https://docs.servicenow.com/bundle/paris-it-business-management/page/product/resource-management/task/update-resource-capacity.html

Release or Environment

Paris

Cause

"Employee Profile" (com.sn_employee) plugin was inactive

Resolution


1. Navigate to plugins
2. Search for and install "Employee Profile" (com.sn_employee) plugin
3. Navigate to System Definition > Scheduled Jobs, then search for "Resource Termination Handler"