Service Portal list widget does not show content for "Short Description" field Issue Symptoms: navigating to /sp?id=list&table=task isn't displaying content of "short description" or other fields for records belonging to a specific table (example: sn_hr_core_case) navigating to /sp?id=list&table=sn_hr_core_case (OR other table) shows error message like:Read operation on table '<sn_hr_core_case>' from scope 'Global' was denied.CauseApplication is restricting access from Global scopeResolutionIn order to allow read operation from Global scope you need to create a "Restricted Caller Access Privilege" record as follows: Navigate to:System Applications > Application Restricted Caller Access Create a new record with the following details: Source scope:Global Target Scope: The application the records belong to (ex: Human Resources: Core) Target Type:Scope Status:Allowed