Email notification condition for contract expirationIssue The issue starts with the part wherein the system administrator has created a contract record and has assigned that record to a contract manager with the contract_manager role. Then he/she is able to receive the notification for a possible contract SLA breach, but when the contract manager creates the record, then he/she is unable to receive it. The notification requires the "contract.expiration" event to fire it under the OOB conditions set for notifying the contract manager / contract administrator. The notification fires if there is a contract breach for the time period of within 30/60/90 days from the expiry of the contract.CauseThe issue is resultant of an OOB notification "Contract Threshold Breached" that fires when the event "contract.expiration" is fired. This notification by default doesn't have the "send to event creator" enabled in it, hence the event creator, which in this issue is the contract manager, is unable to receive the notification.ResolutionThe resolution is to enable the "send to event creator" checkbox, so that the event parm1 recipient, which is the contract manager is able to receive the notification and hence that fixes the issue.