AV/VC devices are not discovered during ServiceNow Discovery.


Details

Currently using Discovery we are unable to discover Audio Visual equipment (audio devices, video - TV and controllers) and it is not supported by ServiceNow Discovery.

ServiceNow Discovery Product Management has been notified and continuing to release the OOB discovery for the above in future releases.

For tracking purpose, an Idea has been submitted in the Idea Portal Support for AV/VC devices using ServiceNow Discovery vote and subscribe the same for further updates.