com.snc.glide.amb.AMBClient$ProxyBuilderException: java.net.URISyntaxException: Expected closing bracket for IPv6 address at index 13 - Support and Troubleshooting

com.snc.glide.amb.AMBClient$ProxyBuilderException: java.net.URISyntaxException: Expected closing bracket for IPv6 address at index 13 Issue MID Server agent log throws the following error where proxyaddress.com.local is the proxy server host name:

01/29/21 18:31:17 (330) AMBClientProvider Connecting AMB client to instance... 01/29/21 18:31:17 (330) AMBClientProvider SEVERE *** ERROR *** AMBClient exception when instantiating a AMBClient. Connection is not successful

com.snc.glide.amb.AMBClient$ProxyBuilderException: java.net.URISyntaxException: Expected closing bracket for IPv6 address at index 13: http://[ http://proxyaddress.com.local ]:8080 at com.snc.glide.amb.AMBClient$Builder.buildProxyURI(AMBClient.java:314) at com.snc.glide.amb.AMBClient$Builder.setProxy(AMBClient.java:305) at com.service_now.mid.Instance.getAMBClient(Instance.java:775) at com.service_now.mid.amb.AMBClientProvider.connect(AMBClientProvider.java:116) at com.service_now.mid.amb.AMBClientProvider.executeInLock(AMBClientProvider.java:191) at com.service_now.mid.amb.AMBClientProvider.lambda$initialize$0(AMBClientProvider.java:54) at java.lang.Thread.run(Thread.java:748) Caused by: java.net.URISyntaxException: Expected closing bracket for IPv6 address at index 13: http://[ http://proxyaddress.com.local ]:8080 at java.net.URI$Parser.fail(URI.java:2848) at java.net.URI$Parser.failExpecting(URI.java:2854) at java.net.URI$Parser.parseServer(URI.java:3231) at java.net.URI$Parser.parseAuthority(URI.java:3155) at java.net.URI$Parser.parseHierarchical(URI.java:3097) at java.net.URI$Parser.parse(URI.java:3053) at java.net.URI. (URI.java:673) at com.snc.glide.amb.AMBClient$Builder.buildProxyURI(AMBClient.java:312)

Release All

Cause MID Server mid.proxy.host parameter is set as URL or the proxy instead of its hostname

Resolution Replace http://proxyaddress.com.local with the actual proxy hostname:

1. Stop the MID server Service first 2. Update the "config.xml" file by searching for the line below:

Current：

To:

3. Restart the MID Server.

Related Links https://docs.servicenow.com/bundle/london-servicenow-platform/page/product/mid-server/reference/mid-server-parameters.html#mid-server-parameters