After changing the Change Type of a Change request there is two workflows attached one for each type.Issue A change request was initially type emergency then it was changed to normal while in "New" state this made normal change workflow get attached however, the emergency workflow did not get canceled and now it shows both workflows.ReleaseAll availableCauseThis is expected behavior if custom workflows are used."Modify Change Type" is the business rule which will delete previous workflow contexts whenever the type changes. This business rules calls the function "modifyType" on "ChangeRequestSNC" script include.[code] var workflowName = this._getWorkflowFromType(previousType);this._deleteWorkflowContext(workflowName); [/code]However it only deletes OOB workflows and not custom workflows. The function specifically looking for the below workflows.EMERGENCY_WORKFLOW: "Change Request - Emergency",STANDARD_WORKFLOW: "Change Request - Standard",NORMAL_WORKFLOW: "Change Request - Normal",As the workflows on the affected change record are not OOB, the business rules are not deleting the workflows when type changes.ResolutionAs per the current configuration, we can cancel the change and create a new change instead of changing the type on the same change.orcustomize the business rule or script include to include your customized workflows. Please note we do not recommend/support customizations.Related LinksWith the activation of the Change Management - Change Model Foundation Data (com.snc.change_management.change_model.foundation) plugin. and the system property com.snc.change_management.change_model.type_compatibility being set to false. It is not expected behavior for the workflow context to be deleted when the change type is modified. Please consider using Flow designer to manage the progression of your change request over workflow.