Now Mobile approver_user can not see any record if the data item is grouped by - Known Error

Now Mobile approver_user can not see any record if the data item is grouped by Description The approver_user is not able to see any records if the data item is grouped by.

Steps to Reproduce

1- Create a user with only the approver_user role and set him as the approver in a couple of sc_req_item records. 2- Navigate -> System Applications -> Studio -> Now Mobile -> For Me (Navigation tab) -> Homepage. 3- Add "My Approvals" (50149535532033002d96ddeeff7b1279) to Applet Launcher Sections. 4- Navigate -> System Applications -> Studio -> Now Mobile -> Data Items -> Approvals Pending. 5- In the bottom, you have "Group by". Set the value as Approver -> Task type. 6- Open Now Mobile and log in with Abel Tuter and navigate -> For Me -> My Approvals -> Pending Approvals. No items are available, the user can not see any records after setting the group by field.

Workaround This is expected behaviour. The user also needs to change the itemView to one that supports the groupBy condition, which in mobile studio is none of the options under the list configuration support. You would need to go to platform and manually replace the itemView JSON with the grouped list itemView JSON.