Encrypted fields data not showing as encrypted in XML - Support and Troubleshooting

Encrypted fields data not showing as encrypted in XML Issue Data that was sent via rest call is not getting displayed as encrypted in the show XML for the columns where the type is 'Encrypted text'.

Resolution If the columns in a table are defined of type 'Encrypted text':

Scenario-1

Data is getting loaded to these columns via REST call and 'Show XML' of this data is shown as below in normal format instead of encrypted format.

Shown as:-

Scenario-2

Data was loaded to the same columns via SOAP call and show XML was giving the below output for that data

Shown as:-

When making a rest call, one needs to set the query parameter "sysparm_input_display_value" to "true" in the rest request. Additionally, the user making the rest request must have the appropriate encryption context.

This will make sure that the data loaded via rest call to encrypted columns will be shown as encrypted in the 'Show XML'.

Related Links Refer to the below articles for more information:

Set an encrypted field through the REST API

Table API