Public survey requesting loginIssue You have created a survey and you want it to be public, answered by persons without having to login.However the user gets the login prompt when accessing the link to the survey even though the survey is marked as Public.CauseThe sp portal is not public and requires login. I reviewed the Survey Instances generated, and could see that the instance url defaults to sp page:https://xxxxxxx.service-now.com/sp?id=public_survey&instance_id=86ecb0c7db2068106177264cd39619a4 In sys_public pages however, the sp page is not active meaning the portal requires login to access.https://xxxxxx.service-now.com/nav_to.do?uri=sys_public.do?sys_id=16cf6901c3313100c8b837659bba8f48 ResolutionThe behavior is caused by the $sp Public Page [sys_public] being NOT Active. Activate the $sp Public Page on the affected instance.You can do this by navigating to the table 'sys_public' and setting the below record as Active 'true'https://xxxxxx.service-now.com/sp?id=public_survey&instance_id=86ecb0c7db2068106177264cd39619a4 Related LinksThe $sp Public Page must be Active as per the following docs:https://docs.servicenow.com/bundle/paris-servicenow-platform/page/build/service-portal/concept/c_SPSSOLoginAndRedirects.htmlRequire authentication for a Service Portal pageIf you want to require authentication for a Service Portal page, ensure that the Public flag on the page record is not selected. For more information, see Create and edit a page using the Service Portal Designer. If a user navigates to a non-public page, they are redirected to the login page for the requested portal. Because every page request is routed through the $sp page, this page must be public. The following values in the Public Pages sys_public table define the page as public: Page: $spActive: true