Finance Close Automation (FCA) tasks incorrectly set to 'not applicable' after duplicating - Support and Troubleshooting

Finance Close Automation (FCA) tasks incorrectly set to 'not applicable' after duplicating Issue Finance Close Automation (FCA) tasks incorrectly set to 'not applicable' after duplicating

Steps:

1. Open up an FCA task 2. Right click the banner and select the UI action 'Duplicate workbook' 3. Populate accounting period for the workbook 4. Select 'Duplicate'

Cause PTGlobalAPI script include was customized

Resolution Revert the script include PTGlobalAPI to out-of-box (OOB) and test again, or merge your modifications with the latest OOB version of this script