How to add signatures to email notifications - Support and Troubleshooting

How to add signatures to email notifications .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } You can add professional signatures to your ServiceNow email notifications using notification email scripts, email templates, and email layouts. This article provides resources on how to configure these options.

Create a notification email script (preferred) Create a notification email script and add your signature in the script. Use the mail_script as part of your notification script. To create a mail script, refer to these resources:

Scripting for email notifications JavaScript in emails Use email templates Add your signature as part of the email template in the notification Add the mail script you created previously to apply the signature to your emails. Use email layouts This is an option if you want to maintain a consistent structure, such as a common footer, across multiple notifications.

For details, refer to Email Layouts

Additional information Embedding a centralized signature that affects all outgoing emails is not available in the default system.

If you need this functionality, you can:

Submit the requirement to the Idea Portal . Vote on the idea if it has already been submitted. Development teams review and prioritize future releases based on feasibility and priority.

For more information on Idea Management for Customer Enhancement Requests, see Idea Management for Customer Enhancement Requests .

Standard Email Signature/Footer