What is Provider_user field in provider_user_map table in MS Teams IntegrationSummaryVirtual Agent enables users to run Virtual Agent bot conversations in third-party messaging apps. Use the Virtual Agent integration app to configure the messaging apps for your instance. MS Teams is one such messaging app that can be integrated with ServiceNow provider_user_map:This table in ServiceNow would have information on all the linked accounts between Messaging Apps and Instance. Provider_user in provider_user_map table holds the MS Teams user id in an encrypted format. We might think what this value is at in the first look as it's all in a hexadecimal number. This is nothing but the encrypted MS Teams user id's that are mapped with user id's in instances as a part of MS teams / ServiceNow integration. Provider_user is the Ms-teams user_id of the user who sent the request. When the user links his teams account with the ServiceNow account, we create an entry in the provider_user_map table with provider_user as teams_user_id in an encrypted format