Tablet browser in Paris redirects to Classic Mobile UI($m.do), when the expected UI would be Desktop UI16.DescriptionTablet browser in Paris redirects to Classic Mobile UI($m.do), when the expected UI would be Desktop UI16.Steps to Reproduce 1. In Safari on an iPad, navigate to <instance-name>.service-now.comExpected behaviour:Expecting UI16 login.do pageActual behaviour:The Classic Mobile UI login page displays insteadWorkaroundFor iPads running iOS 12 and below, Apple sends "mobile" in User Agent, so we are serving them classic mobile (/$m.do). If the customer wants a desktop page, they can open "/?sysparm_device=doctype" and request desktop site by tapping and holding on the "Refresh" button next to the URL bar. You'll see a popup at the bottom of the screen. From here, select "Request Desktop Site." For iPads running iOS 13 and above, Apple sends Desktop User Agent, so we serve Desktop ServiceNow page by default. To request mobile page (/$m.do), tap on the "Aa" icon in the address bar to see a couple of new menu options. From here, select the "Request Desktop Website" button to open the desktop version of the website. You can also tap "Website Settings" in the same menu option to always display mobile or desktop site for the site. To always force desktop or mobile website for all websites, go to Settings -> Safari, Under "SETTINGS FOR WEBSITES", choose "Request Desktop Website" and change site settings for various websites accordingly. For iPads in particular, close all tabs and browser app, then clear browser cache and cookies by visiting Settings. It should now show desktop or mobile site based on what you selected. For Android tablets/mobiles, we show a mobile view by default. For Chrome, you can request Desktop Site by tapping the three dots on the top right and choosing "Desktop Site" in the options and open "/?sysparm_device=doctype" This is expected behaviour and by design in all currently supported releases. Related Problem: PRB1429225