Users unable to see requests which they are the approver of.Issue Approvers are not able to see the request items which they are approving so cannot make an easy decision on whether or not to approve a record. This is particularly relevant for delegates.ResolutionI tested this in out-of-box (OOB) with users with role 'approver_user' and the behaviour is the same, by default, it will not allow the users to read the sc_req_item record.They can only read it when we add below ACL.sc_req_item (read)In order to resolve this, I would recommend creating a very basic ACL that provides the 'Approval_User' role read access to the RITM forms , they will be able to review the record. I have attached a screenshot of this.I tested in OOB instance and after creating this ACL, it works for 'Approver_user' role users.