Facing Language issue after upgradeIssue After instance upgrade users are getting redirected to other i18n supported languages other than English.ReleaseAll supported releasesCauseNavigate to user preferencesCheck for the preference - user.languageFilter the list to show where user field is empty (which means it applies for all active users)See the value set for the preference. It should be a different language other than English. Say the instance loads for all user after login in German language. You will have to then check in the user preference table, with the following filter: https://INSTANCE_NAME.service-now.com/sys_user_preference_list.do?sysparm_query=value%3Dde%5Euser.name%3D&sysparm_view=ResolutionDelete the preference and clear the cache (cache.do) Login again, and the language will be back.Related LinksThis will not impact the users who have set their default language as a different language. For specific users, the user column will contain the user name.