Unable to discover Tags for VMWare Instances during VCenter DiscoverySummary<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } During Discovery tags are not being populated into the table cmdb_key_value. You can attach tags to vSphere objects, such as virtual machines, through the vSphere interface. The tags can then be grouped into categories. Objects with tags are sortable and searchable based on the parameters you give the tags and categories. The VMWare - vCenter VM Tags probe discovers these tags. You can view the discovered tags by opening the virtual machine record in cmdb_ci_vmware_instance. Then go to the Key Values tab.This probe is retrieving empty values and the input probe results look like below: <result><output>{"cmdb_key_value":[]}</output></result> Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } All Instructions<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } The results obtained above indicate that the results are not being fetched from the corresponding API on the Vmware instance.Below are the steps that could be performed to check if the set-up is made correctly. Please try the below steps to confirm this: Please try navigating to the below URL on the mid server host: https://<vcenter_ip>/rest/com/vmware/cis/tagging/tag-association?~action=list-attached-tags-on-objectsAlso please check the below details regarding trying the API from the vCenter console itself Login with the same credentials that have been provided in the SN instance for discovery.Go to the Development Center on Vspehere ClientIn API Explorer, Expand the "tagging/tag_association"Select the API : >> POST /rest/com/vmware/cis/tagging/tag-associationSelect the action as "list-attached-tags-on-objects" from the drop downProvide the response body as below format in Value field. NOTE: Please replace or provide multiple VM MOR IDs according to the VMs available in the vCenter Console on which you have tags.INPUT FORMAT for Running the API in vCenter Console:================================== {"object_ids": [ {"id": "vm-43","type": "VirtualMachine"} ]} Hit the "Execute"Check the Response.Below is an image for how the above steps would look like with the request and response on the API Development Center Please ensure the credentials for the vcenter has the "Read Only" Permissions and it is defined in "This object and its children" Also verify that the value is present in "Tag" and not in "Custom Attribute"