Resolving Cannot create schema.Cannot retrieve a DB schemaIssue Setting up ODBC(Open Database Connectivity) throws the error below: Error Message = [SN][ODBC ServiceNow driver][OpenAccess SDK SQL Engine]Cannot create the schema.Cannot retrieve a DB(Database) schema. Please run <instance>?SCHEMA in your browser and try again. Also, make sure that the table descriptor cache can hold all your tables and DB views. You can check the table descriptor stats running <instance>/xmlstats.do in your browseReleaseAll releasesCauseSome issues can be fixed by following this KB: KB0595630 - Resolving ODBC Driver schema, table, or column not found errors. If the above KB does not fix the issue, it is most likely related to the user's role the customer is using to set up the ODBC(Open Database Connectivity). ResolutionProvide proper ODBC(Open Database Connectivity) role to the user used to create the schema and it should fix the issue. For more info, please check the following: Hyperautomation and Low-Code