Missing Multi-Level or Pivot from Scheduled Reports - Support and Troubleshooting

Missing Multi-Level or Pivot from Scheduled Reports Description When the Schedule Report include (one or more) Multi-Level / Pivot type Report the email does not attach the output.

Cause First make sure the Report is producing output and you are able to export (standalone) If this is not working work on correcting that.

This is a known issue see PRB1321127 & 20010799 - Error is created while exporting the pdf

Resolution As workaround until the issue is fix, Can try the following :

1. Remove the Multi-Level type Report from the scheduled one (schedule separate jobs for the Multi-Level & Pivot type)

or

2. Set the 'Scheduled email of Report' for the Pivot Report - 'Type' as PNG

or

3. Use a different Report instead of Multi-Level try with Pivot