Diagnostic requests for 'Contact Tracing' cases remain into 'Running' statusIssue In a 'Contact Tracing' case, when executing the 'Run Diagnostics' UI action from a 'Diagnostic Request' record, the 'Report generation status' remains as 'Running' and does not move to 'Completed'. Steps to reproduce the behaviour: Log in or impersonate a user with 'sn_imt_tracing.case_manager' role.Go to 'Contact Tracing > All Cases' (sn_imt_tracing_case table).Open a 'Contact Tracing' case record.Go to 'Diagnostic Request' Tab.Open a 'Diagnostic Request' record and click 'Run Diagnostic' Ui action.The 'Report generation status' field is showing as 'Running' and does not move to 'Completed'. CauseThe scheduled jobs that trigger the diagnostic execution are set to inactive as part of an instance clone process.ResolutionCheck the below Scheduled Job records in the instance:Reprocess workplace diagnostic requestshttps://<instance-name>.service-now.com/nav_to.do?uri=sysauto.do?sys_id=a26b16b929011010fa9bfc3eba3dc181Execute employee diagnostic eventshttps://<instance-name>.service-now.com/nav_to.do?uri=sysauto.do?sys_id=47afa00cc3931010a3a6ddaa7d40dd87Activate both Scheduled Jobs in the instance and check the diagnostics.