<h2>When attempting to use the "Printer-friendly version" (in System settings) for printing HR Cases, Additional comments/work notes are not coming over</h2><br/><div style="overflow-x:auto"><article><div ><h3 >Issue </h3><section><ul style="list-style-position: inside;"><li>When the user is attempting to use the System settings "Printer-friendly version" for printing out their HR Cases, the Additional comments/work notes fields are not coming over. </li></ul></section></div><div ><h3 >Resolution</h3><section><ol style="list-style-position: inside;"><li>This is the Out of Box, designed behavior, and has been tested across multiple browsers to ensure it has nothing to do with browser configuration</li><li>It is recommended that the user should use the "Export to PDF" functionality and then print the PDF which will have the Additional comments and/or work notes present.</li></ol></section></div></article></div>