Popup error message is thrown when receiving a purchase order and creating an asset assigning the asset tag and/or serial numberIssue A pop-up error message that says "Encountered unexpected error while processing the request" is thrown when a purchase order is received and an asset record is created providing the asset tag and/or serial number.CauseThe script include 'ProcurementUtils' has been modified and it is not OOB version. Hence, the issue has occurred.'ProcurementUtils' =>https://<INSTANCE_NAME>.service-now.com/sys_script_include.do?sys_id=378ec0bb37c13000158bbfc8bcbe5d17ResolutionRevert the script include 'ProcurementUtils' to OOB version and then test it out. As always, make this change in a lower environment first before implementing it in Production.