Visual Task Board cards are not visible to non-admin users after upgrading to Paris - Known Error

Visual Task Board cards are not visible to non-admin users after upgrading to Paris Description Visual Task Board cards are not visible to non-admin users after upgrading to Paris. Only owners or admin users can see card information. Other users/members only see blank cards, for example:

In addition, the following errors are displayed in the Browser Console:

Steps to Reproduce

1. As an admin user go to the Visual Task Boards Module and select one of the VTBs, ensure the information card is displayed correctly. 2. Impersonate a non-admin user who has access to the same VTB, observe only blank cards are displayed.

This was working before upgrading to Paris.

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.

As possible workaround, review members have access to the "additional_assignee_list" field and all other fields used in the VTB cards.