RITM state got changed from 'Cancelled' to 'RITM Pending Approval' by an user who does not have the privilege to do soDescriptionRITM state got changed from 'Cancelled' to 'RITM Pending Approval' by an user who does not have the privilege to do so.Cause When user performs an update on the cancelled RITM, it triggers the 'Start Workflow' business rule causes the item workflow to execute the second time which sets the State to 'RITM Pending Approval'. The reason why 'Start Workflow' business rule got executed is that its conditions are met, ie. the item uses workflow, RITM stage is still in 'request_approved' and 'context' is nil because it got removed by the table cleaner. The table cleaner job deletes the first context as it got completed and was more than 180 days old. It is expected for 'Start Workflow' business rule to kick off the RITM workflow when its condition are met. ResolutionWhen RITM is Cancelled, its Stage is not updated and left to be in 'request_approved'. Hence, when the user performed an update on cancelled RITM, it triggered the 'Start Workflow' business rule causing the item workflow to execute which has changed the state to 'RITM Pending Approval'. So, whenever a RITM is cancelled, ensure its Stage is set appropriately.