ITIL Homepage - User By Location Report gives error for missing locations in the map - Known Error

ITIL Homepage - User By Location Report gives error for missing locations in the map Description In Quebec the "Users by Location" pie chart has been upgraded to a map report by a new plugin called Data Classification (com.glide.data_classification) that references invalid mapping sources.

This causes the report to partially render in the dashboard, but failing to render completely in the homepage.

Steps to Reproduce

1. Log in as an Administrator in a Quebec instance. 2. Go to ITIL Homepage.

The User By Location report gives an error message generated by missing user locations in the map.

Workaround To fix the issue the user has to update the report and select "User by location" for the Map this data field in the configure tab of the report designer.