In Agent Mobile, boolean field is not being rendered as slider/flip switch on IOS app version 11.3.0. - Known Error

In Agent Mobile, boolean field is not being rendered as slider/flip switch on IOS app version 11.3.0. Description Boolean field is not appearing as a slider or flip switch after upgrading to Agent Mobile version 11.3.0. It is appearing as string field instead. It was appearing as slider in Agent Mobile version 10.3.0. Issue does not occur in Android.

Steps to Reproduce

1. Activate plugin "ITSM Mobile" 2. In sys_dictionary create a new field: table = incident type = True/False column table = MCS column name = u_mcs

3. Go to Studio and select "ITSM Mobile" application

4. Edit functions action "Edit Incident" and add UI Parameter "MCS" as follow: name = "MCS" Parameter type = "Button" Input Style = "inline" default value type = "Source field" input source = "user input" input type ="Text" or "popup" button parent table = "incident" source field = "MCS"

5. Edit action item "Edit Incident" and create new item parameter as follow: name = "MCS" type = "Boolean"

add set fields clause: MCS = item parameter "MCS"

6. edit function action "Edit Incident"

add action parameters mapping: item parameter = "MCS" ui parameter = "MCS"

Test with IOS app version 10.3.0 ------------------------------------------- 1. login to Mobile Agent as itil user

2. select Incidents > Active Incidents 3. select any incident record 4. click the Edit menu item > see that MCS field is displayed as slider > expected behavior

5. Repeat the same test with IOS app version 11.3.0 > MCS field is string field (not slider) > unexpected behavior

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.

As possible workaround, set the "input type" of the UI Parameter to inline.