In Paris, vCenter event collector stopped working. In instance error log, it shows: org.mozilla.javascript.EcmaError: "guestRel" is not defined. - Known Error

In Paris, vCenter event collector stopped working. In instance error log, it shows: org.mozilla.javascript.EcmaError: "guestRel" is not defined. Description In Paris, vCenter event collector stopped working. In instance error log, it shows: org.mozilla.javascript.EcmaError: "guestRel" is not defined.

Steps to Reproduce

> Setup vCenter event collector following doc below:

https://docs.servicenow.com/bundle/paris-servicenow-platform/page/product/mid-server/concept/c_VCenterEventProcessorExtension.html

> Run vMotion for a VMware instance. Check the related cmdb_ci_vm_instance record, the relation is not updated to the new ESX host

Workaround If you are able to upgrade, review the "Intended Fix Version" section below to determine the versions that have a permanent fix.

If upgrade is not possible, you can use below workaround:

Modify script include VCenterVmStateUpdater, change below line:

if (guestRel.getRowCount() == 1) {

to

if (guestRelGr.getRowCount() == 1) {