Catalog Item variable not visible for approvers on Service portalIssue Catalog Item variable not visible for approvers on Service portal ReleaseAll ReleasesCauseOne of the causes could be the Variable Created has a “name” similar to OOB (out of box) fields. Example, If the user creates a variable called comments, which is an existing OOB field, then this issue could happenResolution Change the name of the variable to any different name