When you use a wait-for-condition followed by a timer in SLA workflow, the timer does not executeIssue When you use a wait-for-condition followed by a timer in SLA workflow, the timer does not execute and instead gets stuck. The workflow never moves forward.CauseThis can happen under specific circumstances: The SLA definition contains a pause conditionThe workflow contains a wait-for-condition which waits for the pause condition to be enabledThe next activity is a timer The workflow will wait at the wait-for-condition for the pause condition to be enabled. Once done it will correctly move forward. However, since the pause condition is enabled in the SLA definition, it is pausing the workflow and therefore, the Timer Condition is indefinitely on pause and not starting. ResolutionThe behaviour is as expected. The resume condition here needs to be met, if there is no specific resume condition specified, the Pause Condition must no longer be true for the workflow to continue. In order to solve this, either add a resume condition or change the Pause Condition once the Wait is complete for WFC.