How to stop a new incident getting created for an unmonitored email address?SummaryHow to stop a new incident from getting created but send an auto-reply message to an unmonitored email address?InstructionsGo to Inbound Email ActionsUnder Inbound Email Actions, update the "Create incident" to false Create a new "Auto Response" Inbound Email action to receive the correct response email for your unmonitored email address. Enter the text per your choice for the message body.