When trying to connect MID Server to SCCM data sources, getting error as "Did not get a response from the MID server"


Description

When trying to connect MID Server to SCCM data sources, below error is seen for the SCCM Scheduled Jobs:

"Did not get a response from the MID server"

Cause

SCCM data sources is using a mid server that is in a mid server cluster. 

Please refer to the document below to verify the configuration - 

https://docs.servicenow.com/bundle/madrid-servicenow-platform/page/product/mid-server/reference/mid-server-clusters.html

Also note that External data sources like LDAP, Export sets, JDBC need to be used with the dedicated MID Servers.

It is advised to enable the dedicated mid server with the JDBC data sources.

Resolution


Please assign a dedicated mid server to the data sources that is not in a mid server cluster.