Intercepting MID server traffic to an instanceIssue Is there a way to intercept the MID server traffic to an instance ?ReleaseAllResolutionServiceNow does not currently provide this functionality OOB.Per Servicenow's compliance team, this is not a legal/regulatory/compliance requirement in India.One possible solution is, to use a third party reverse proxy setup that enables the customer to intercept and decrypt information required.However, per the product management, this is not possible with the way ServiceNow provides certificates for decryption.As of now, we have 1 certificate for encryption globally at 2 levels, and they are used in rotation every day. Also, these certificates are applicable for other tenants and hence cannot be shared.Servicenow customers currently introduced a number of network appliances between the mid server and the ServiceNow instance (of course within their network before the firewall).Be it a web proxy / reverse proxy / firewall / etc... , MID Server traffic can be routed through them and most enterprise customers have similar setups.It is recommended that the customers put a CA signed certificate on the proxy/network appliance.Servicenow cannot help set up the network appliance since we do not sell them.But we do have online documentation on how to connect the mid server to a proxy.For a reverse proxy setup, you would need to reach out to the proxy vendor on instructions on configuration and connections.But yes, we don't recommend doing this, as if it's not correctly setup, you would expose the traffic for malicious user interception.