Virtual agent custom messages to start and stop conversationsSummaryCustomers may have requirements to use custom commands to begin or end a Virtual agent conversation. If they are using NLU this can be done by adding new records in the sys_nlu_utterance table.InstructionsThe commands "end" and "bye" are located in the sys_nlu_utterance table. To add custom commands to start and end a conversation, please perform the following steps below:1) Add new keywords in sys_nlu_utterance to start or end the Virtual Agent conversation.2) Retrain and republish the NLU model where the intent is associated to.3) Run cache.do