Major Incident State duplicated audit entries - Known Error

Major Incident State duplicated audit entries Description Major Incident State duplicated audit entries when setting the system property 'sn_major_inc_mgmt.major_incident_management_group' and promoting to Major incident

Steps to Reproduce

In an affected instance:

Activate the 'Incident Management - Major Incident Management' plugin and load demo data Update system property 'sn_major_inc_mgmt.major_incident_management_group' with sys_id of 'Major Incident Management' group: e45d9ebc3b333200fe02c9bb34efc434 Navigate to Incident > Major Incidents > Candidates : /incident_list.do?sysparm_query=major_incident_state%3Dproposed%5Eactive%3Dtrue Select an incident from the list Right-click on the header of the record to get the context menu and select Promote Major Incident View history You will see duplicate ' Major incident state ' updates from ' Proposed ' to ' Accepted '.

Workaround This issue has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.