How to progress a stuck workflowIssue Did your switch activity ended and none of the conditions were satisfied? Did you close your catalog task but none of the custom conditions were satisfied?Did the user cancel the transaction due to it being excessive? leaving you with a stuck workflow? The above scenarios will leave you with a stuck/hung workflow after resolving the underlining issue you will need a way to progress the workflow. Follow these steps:ResolutionFrom the [wf_context] record, in the related list "Workflow Executing Activities" we need to add the UI action "New." From this related list, right click between the columns select "configured > list control" and uncheck "omit new button"Now we need the sys_id of the activity in the related list "Workflow Activity History" from which we want to go back to.Note we want the sys_id of the activity not the "workflow activity history" record, open this record, show xml, and copy the sys_id from the activity field.go back the context, create a new wf executing activities record, all fields read-only, so disable the UI policy "default read only"from the activity reference field search for the sys_id you copied from step 2, make sure record is in executing state, and submitthen nudge the workflow, or update the record the wf is running against.Related LinksThis and other KBs to resume previous activities or cancel workflows originated from this community article: Resuming a Cancelled Workflow