Requested items are getting closed unexpectedly due to custom Business RulesIssue When the requested item is approved by a particular user, tasks are created as expected by the workflow. However, the "Wait for completion" check in the catalog task workflow activity is not working, so the workflow skips this step and moves forward to the last step where it closes the requested item. ReleaseAll.CauseThe instance debug logs show a custom Business Rule that runs on a query in the task table which is closing the RITM for that user.ResolutionDisable the Business Rule and redesign it adding the required conditions to make sure it does not run during the SCTASK insert.