Favorites of module bookmarks to external pages appends the URL to the ServiceNow instance URL, failing to load the site - Known Error

Favorites of module bookmarks to external pages appends the URL to the ServiceNow instance URL, failing to load the site Description Favorites of module bookmarks to external pages appends the URL to the ServiceNow instance URL, failing to load the site

Steps to Reproduce

1. Create a Module under any application (Say for Self service) with below details: a. Module name : External link issue b. Link type: URL(from arguments) c. Arguments: https://google.co.in d. Window name: _blank

Refer : https://docs.servicenow.com/bundle/paris-platform-user-interface/page/administer/navigation-and-ui/reference/r_AdditionalQueries.html#r_AdditionalQueries

2. Save the record 3. reload the page to get the newly create module in the application navigator 4. click on External link issue. it will open https://google.co.in in another window as expected 5. On the application navigator, click on the 'star' button, to make it a Favourite 6. Go to favourites tab and click on the newly created favourite 7. Notice it opens in another window, but the URL formed is https:// .service-now.com/google.co.in

- This is happening starting from Paris. Not in Orlando

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.