Requests are not closing when all RITMs and TASKs are closedIssue On closing of TASK and RITM records, the request associated to the TASK and RITM does not get cascade-closed.CauseA custom Business Rule might be defined on the RITM, interfering with the state changes, for example setting the stage to "Completed" instead of the standard value "complete". The change of stage value to "complete" is taken care of by the workflow that is associated to the RITM.ResolutionDebug scripting to determine the specific Business Rule and deactivate it.