Masked type for service catalog variables not available


Description

Masked type for service catalog variables not available and cannot create new masked variable type on the sys_choice table 

Release or Environment

Orlando Patch 7a

Cause

The masked variable type was deleted and has caused the issue

Resolution

Steps:

  1. Navigate to System Definition -->Business rules
  2. Search for "Prevent creation of new variable type" on the sys_choice table and make it inactive
  3. Export this OOB XML file --> Masked variable type from the sys_choice table 
  4. Import it to the affected instance 
  5. Navigate to a catalog Item --> Create a new masked variable type
  6. Activate the BR "Prevent creation of new variable type" after testing, to prevent any such issues from reoccurring