Password Reset Plugin not installed properlyIssue Password Reset Plugin not installed properly in the instance but it shows as installed when we check it under Plugins.CauseThe below application record is set to inactive after activation of the plugin: Password Reset Application Record /nav_to.do?uri=%2Fsys_app_application.do%3Fsysparm_clear_stack%3Dtrue%26sys_id%3Dcbbefbb2bf833000710071a7bf0739bbResolutionCheck the Active field checkbox for the mentioned record to fix the issue.