Failed to open a rowset error while running a crystal reportSummary Failed to open a rowset error - occurs for some users and not others when running the query via a report in CrystalInstructionsSolution: Right click on the management console. select run as administrator.Navigate to Services -> ServiceNow_ODBC -> Service Settings -> IP Parameters.For the field ServiceJVMOptions, set the value as "-Xms128m -Xmx256m -DLOG_FILE_NAME=C:\ProgramData\ServiceNow\odbc\logging\odbc.log -DLOG_LEVEL=INFO"This will resolve the error and able to query the report in crystal.