In Agent Workspace after clicking on a single score report in the CSM Workspace landing page, the Case column value is concatenation of the Case number and Short Description without space in between - Known Error

In Agent Workspace after clicking on a single score report in the CSM Workspace landing page, the Case column value is concatenation of the Case number and Short Description without space in between Description In Agent Workspace after clicking on a single score report in the CSM Workspace landing page, the Case column value is concatenation of the Case number and Short Description without space in between

Steps to Reproduce

Activate the com.sn_customerservice plugin on a Paris instance 2. Create a few case records in the sn_customerservice_case table and assign this to Aileen Mottern (who has the sn_esm_agent role) 3. Create a table level read ACL on the sn_customerservice_case table and assign the role "sn_esm_agent" 4. Impersonate Aileen Mottern and open Agent Workspace 5. Click on the "Needs Attention" report under "My Cases" and noticed the Case column value which is concatenation of the Case number and Short Description without space in between 6. Repeat steps 1 - 5 on a Orlando instance and noticed the list renders the Number and Short description columns separately Workaround This problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.