HR agents are unable to edit the HR Service field on HR Task once the record is saved - Known Error

HR agents are unable to edit the HR Service field on HR Task once the record is saved Description On HR Task Form if we select HR Task Type as HR Service, once an HR Service is selected and saved, it is not editable for HR Agents who should have permission to edit

Steps to Reproduce

1. Impersonate any user who has 'sn_hr_core.case_writer' role 2. Go to any HR Task Form or create a new one 3. Select HR Task Type as HR Service 4. Choose any HR Service 5. Once the record is saved the HR Service set to read-only Expected Behavior: User should be able to edit the HR Service field

Actual Behavior: User doesn't have access to the field

Note: Issue could be reproduced with HR Task Type as 'Submit Catalog Item'

Workaround Two ACLs are present on HR task table for HR service and Catalog Item columns in wrong scope.

sys_security_acl_7edc8fe7c3512200b599b4ad81d3ae27 (hr_service)

sys_security_acl_3bfc032bc3512200b599b4ad81d3aedd(sc_cat_item)

These ACLs are in Service Portal Scope.

These ACLs can be deactivated as a workaround. If these ACLs are deactivated, then the users with write access on HR task will be able to edit these columns including case writers.

If only case writers need to edit the column, create same ACLs in HR Core scope.