<h2>Catalog Items are being submitted with no variables - Service Portal</h2><br/><div style="overflow-x:auto"><article><div ><h3 >Issue </h3><section><ul style="list-style-type: square; list-style-position: inside;"><li>Some requested items come in with no variables filled out. </li></ul></section></div><div ><h3 >Release</h3><section><ul style="list-style-type: square; list-style-position: inside;"><li>New York Patch 9.</li></ul></section></div><div ><h3 >Cause</h3><section><ul style="list-style-type: square; list-style-position: inside;"><li>Custom Widget = IT - SC Catalog Item v2.</li></ul></section></div><div ><h3 >Resolution</h3><section><ul style="list-style-type: square; list-style-position: inside;"><li>Reverting the custom widget to the OOB, solved the issue.</li></ul></section></div></article></div>