Service Portal Wildcard search with Boolean Search Operators


This document helps to understand how search works using boolean operators


1. If you enter words separated by spaces, will it be searched by AND?

- Spaces takes as AND operation in Service portal

2. Is there a way to search by AND or OR conditions?

- Space and ^ (carat) can be used for AND operation

- | (pipe) can be used for OR operation

Below is example for keywords with boolean operator used on Homepage Search Widget